About Us

Our Business Sectors

About Us

About Us

ISS Labour Ltd is a dynamic and expanding rail business with the capability to manage and supply a complete delivery service in track renewals, projects, maintenance and minor works within the UK Railway and Light-Rail Sectors.

We are a national tier one labour supplier to several blue chip rail organisations and are a leading supplier of site lighting and safety barrier fencing in the UK. Our extensive scope of services allows us to deliver complete solutions to our clients, which has given us a competitive edge within the industry.

All of our services are RISQS approved and we have been awarded a five star supplier status. Our Management Team has over 20 years experience of delivering innovative and pro-active solutions to the rail and light-rail industry. They are focused on providing a responsive, reliable, high quality service whilst maintaining excellent levels of safety.

Ownership

ISS Labour is part of the Specialist People Services Group. SPS aims to bring together businesses that share a common commitment to delivering outstanding customer service and the highest levels of compliance standards and are recognised as market-leading specialists in their respective sectors. Other businesses in the SPS portfolio include Driver Hire Nationwide, Driver Hire Training, dh Licence Check and Driver Hire Australia.

Market Sectors

Rail

Maintenance, S&C, Plain Line Track Renewals, Enhancements, Projects, Sidings and Light Rail

Civils

Construction, Bridges, Drainage, Earthworks, Road Works, Street Works and Project Management

Services

  • Supplying white and blue collar staff to include discipline engineers, planners, managers, construction supervisors safety critical and track workers, construction workers and Lookout Operated Warning Systems (LOWS) and ATWS
  • Provision of OLE staff including CRE’s, Nominated Persons, Authorised Persons, Isolation Planners and Earthing Assistants
  • Possession Management Staff including Points Operators, Engineering Supervisors, COSS, Site Access Controllers and Level Crossing Attendants
  • Minor works, Projects and Vegetation Management
  • Security and Site Access Management
  • Trackside Lighting and Safety barrier Fencing
  • Traffic Management
  • Safety Critical, OLE and Specialist Training delivered from our own state of the art training facility in Manchester

Our Core Values

Our key core values underpin everything that we do and define the way we conduct ourselves with each other, our customers and our business partners. They are at the heart of our reputation and are the fundamental principles that gain the trust from our workforce, customers, and stakeholders that we will always do the right thing.

  • Safety – a commitment to achieving the highest levels of health and safety for our workforce
  • Accountability – acknowledging and assuming responsibility for decisions and actions both at a corporate and individual level
  • Commitment – committing to provide the highest levels of service, quality and working standards
  • Integrity – acting honestly without compromising the honour of the company or oneself
  • Collaboration – working in true partnership with our clients and suppliers
  • Diversity – respecting diversity in our workforce, clients, supplier and the general public
  • Investment – investing in our workers through training and development
  • Community – contributing to society and demonstrating a commitment to corporate social responsibility
  • Leadership – Promoting the core values from the highest levels through leadership and example

Office Network

We have established offices in Glasgow, Carlisle, Derby, Manchester, Stafford, Newport and Caerphilly where we pro-actively recruit from within the local community to minimise travel to and from work and maximise local knowledge with the aim of constantly improving delivery performance and safety.

Driver Hire have a network of over 120 support offices in the UK and these are also utilised for local recruitment and deployment of resources when required. This network of offices will allow us to fully support our clients on a National Basis.

Glasgow

Unit 7
Fairfield Place,
West Mains Business Park,
East Kilbride, G74 5LP

T: 01355 229 443

Carlisle

Warwick Mill Business Centre,
Warwick Bridge,
Carlisle, CA4 8RR

T: 01228 564 484

Manchester

The Albion,
Brunel Avenue, Salford,
Manchester, M5 4BE

T: 0161 743 4480

Derby - Head Office

Unit 5
Sidney Robinson
Business Park,
Ascot Drive,
Derby, DE24 8EH

T: 01332 370 829

Stafford

2 Marconi Gate
Staffordshire Technology Park,
Beaconside,
Stafford, ST18 OFZ

T: 01785 336 620

Caerphilly

Brittania House
Caerphilly Business Park,
Caerphilly, CF83 3GG

T: 02921 679 060

Newport

Unit 26
Leeway Industrial Estate,
Newport, NP19 4SL

T: 07423 460 515

Compliance

Dynamic Compliance

We take the same approach to compliance as we do to managing safety it is pro-active, hands on and strives for continuous improvement.

We believe compliance management systems should be dynamic and reflect and support the changing needs of the business. In this respect we implement rigorous internal audit, review and monitoring schedules which support our desire to achieve the highest standards of operational delivery, safety and performance.

Our SQE team are extremely experienced in maintaining compliance with the rigorous standards of the industries that we work in and are lead auditor trained. They work autonomously from the delivery teams and implement comprehensive internal due diligence strategies.

We openly welcome third party audit as we embrace it as an opportunity to share best practice and to strive for continuous improvement.

We are rated as a Five star supplier under the new RISQS protocol which is the highest standard achievable.

Responsibility

Corporate Responsibility

As a leading supplier in our market place we recognise how our operating activities can impact on society, the environment and the economy. We understand that a business that damages the societal, economic and environmental systems on which it depends will ultimately be unsustainable.

In this respect we have developed a sustainability strategy which aligns the needs of our clients with our business values and purpose and is underpinned by a commitment to incorporate responsible and ethical principals in all our activities.

We have clear governance structures and visible leadership in order to fully integrate corporate responsibility throughout the company and extend it into our supply chain. Our sustainability strategy is based on the following key principals:

  • Safety – a commitment to achieving the highest levels of health and safety for our workforce
  • Accountability – acknowledging and assuming responsibility for decisions and actions both at a corporate and individual level
  • Commitment – committing to provide the highest levels of service, quality and working standards
  • Integrity – acting honestly without compromising the honour of the company or oneself
  • Collaboration – working in true partnership with our clients and suppliers
  • Diversity – respecting diversity in our workforce, clients, supplier and the general public
  • Investment – investing in our workers through training and development
  • Community – contributing to society and demonstrating a commitment to corporate social responsibility
  • Leadership – Promoting the core values from the highest levels through leadership and example
Corporate Responsibility

Our People

We will strive to recruit and retain workers from all backgrounds and demographics. We will value them, we will engage with them, we will keep them safe and we will develop them to their best potential. We are dedicated to equality and will not tolerate harassment or discrimination on any grounds. We will share our core values with them and encourage them to embrace them and incorporate them into their daily activities.

Our Clients and Supply Chain

We will carry out our business in a professional and ethical way at all times and continually challenge our working practices and safety performance to strive for improvement. We will create trusted and viable partnerships with our clients and suppliers and provide a quality service which adds value to all and enhances economic stability.

Our Environment

We will actively seek to achieve harmony between the environment and our corporate activities by promoting sound environmental management principles throughout the organisation and by providing the resources and expertise to make this a practical reality.

We will comply with all environmental legislation, regulation and codes of practice, and specific rail industry requirements as relevant to our business activities.We set, monitor and continually challenge our environmental objectives and targets to ensure improvement of our performance.

Our Community

We operate across the infrastructure, from many regional depots. We will value the communities in which we work and we will support them in any way we can through local recruitment, local supply agreements, donations, sponsorship, volunteering, fundraising and other charitable work.

Sustainability

Protection of the Environment

We recognise our corporate responsibility to undertake our business activities in a manner which not only promotes the protection of the environment but also pro-actively strives to improve environmental impacts on future generations.

As a business we understand that environmental sustainability is a core corporate principle and in this respect our business operates within the requirements of 14001 the processes for which are underpinned by our company Environmental Policy. Our success in meeting the objectives of our policy are regularly monitored and measures through the implementation of key performance indicators which are focused on achieving continuous improvement.

The key focus of our commitment outlined by our policy is the promotion of energy and materials conservation and waste reduction. This commitment has not only been communicated within the organisation but also throughout our supply chain.

As a rapidly growing and expanding organisation we will continue to strive for sustainable growth by sharing best practice with our clients and suppliers and encouraging our workforce to actively support our sustainability ethos, targets and objectives.

Safety

Safety

As an organisation we have a total commitment towards the health and safety of our workforce. We understand that they are our major asset and that we owe them a duty of care to ensure they are safe every day they go out to work for us. This statement is underpinned by our Health and Safety policy (Link to Policy) and supported by a comprehensive safety and risk management system that targets zero accidents.

The effective day to day implementation of our health and safety processes are monitored and measured through a set of core key performance indicators which introduce management accountability and drive the achievement of continuous safety performance.

Safety Leadership

We understand that in order to achieve a maturing safety culture the board of directors and senior managers must lead by example and actively demonstrate their own commitment to health and safety. In this respect all of our directors and senior managers have attended a programme of behavioral based safety training in order to drive forward excellence in safety management and leadership.

Collaboration

We work closely with all partners in the supply chain to achieve joint safety targets and objectives. We develop honest and open relationships where lessons learnt and best practice are candidly shared. We actively encourage the implementation of joint safety tours and the attendance at client and peer group safety forums.

Work Safe

We operate a confidential close call reporting procedure which encourages all workers to report close calls. This is actively promoted throughout the workforce as the understanding and analysis of close calls is key to accident and incident prevention.

We ensure that all our workers understand their own responsibilities towards their health and safety in the workplace through robust internal safety training. This is supported by our work safe procedure which allows workers to refuse to undertake activities they believe to be unsafe without fear of recrimination.

Safety First

Safety First is our publication which ensures that all our workers are regularly informed of changes within the industry, the correct implementation of safe working practices and issues that may affect their health and safety. It also shares health and safety information provided to us by our colleagues in the supply chain.